Insight Into User Roles & Security Groups

User Roles and Security Groups:

A user’s permissions within FlowWorks are determined by their role(s), and the security group(s) to which they are assigned.

By configuring these roles and groups, the desired mix of access and capabilities can be provided to allow the new user to perform their assigned functions.

These assignments can be implemented to prevent certain users from accessing tools and features that they do not need.

User roles define the capabilities at their disposal – accessing only the demo sites, using the tools on your network of sites that their security group(s) permits access, or creating other new users.

Security groups address the breadth of your network and facilities, such as permitting access or restrictions to sites, channels, and capabilities. For example, adding or editing calculated channels, employing tools like the Rainfall Mass Balance or Inflow and Infiltration.

With the combination of these two attributes, a group administrator can closely control the access and abilities of the users within their network.

User Roles: FlowWorks provides three basic user roles

Demo: Demo users are limited to read only access which enables a limited set of the reporting and analysis tools. Although their capabilities are limited, it gives the user a chance to interact with the program first hand.

User: The role of a user is the default access level. They have full access to the reporting and analysis tools, and creating and configuring calculated channels. However, this access may be limited if the group administrator opts to restrict access and functions by the implementation of security groups.

Note: Unless otherwise restricted, users may see and modify calculated channels, but they are unable to modify raw channels.

Group Admin: A group administrator is typically the primary FlowWorks network contact and is responsible for one or more FlowWorks sites. They have the ability to manage and create user accounts, and can also control access to their sites through the administration tool. Additionally, they have the ability to configure their sites and channels, and through the use of security groups, they have the ability to limit user’s access to their sites and available tools.

Those with the power to create new users cannot create a user with more ability than they have themselves. Nor can they assign a new user to any security group(s) that they do not belong to. They may, however, create users with specified restrictions.

User roles DO NOT inherit the other roles. Hence the role of a group administrator does not automatically include the role of a user. These are separate functions and must be assigned to each necessary user. To be useful, those assigned as group administrators MUST also be given the additional role of a User.

Security Groups:

Once a user has been created, security groups may be used to further subdivide responsibility and access within a client’s domain. Security groups may be created to restrict which sites and to which channels, within those sites, the users have access to. Security groups may also restrict the list of tools the users has access to, such as FACE (the FlowWorks Advanced Calculation Engine), Rainfall Mass Balance, etc.

A user MUST be assigned to at least the parent group. This group describes the widest network of sites, channels, and tools to which the user might be permitted access. While security groups give the group administrator the power to create a very granular control over their network, it is possible to build a security structure that becomes cumbersome to manage and maintain. Hence the group administrator should invest a little time in mapping the necessity to permit or restrict access to sites, channels, and tools prior to creating security groups and assigning users thereto.

How To Reset Your Password:

Did you happen to forget your password? No problem, this post will help outline the simple process of resetting it yourself, rather than having to go through the trouble of creating a help desk ticket.

Log-In Screenshot

To start you will simply click the “Forgot Password” link where you will then be directed to the screenshot below.

Reset Password Screenshot

Once at this screen, you will then enter your FlowWorks user name and click “reset password”. Shortly after you should receive an email with your new temporary password included.

Screenshot of Password Reset Email

Once you receive the email, it is helpful to copy and paste the new password into Microsoft Word (or a comparable program) using a font such as Courier New, to help distinguish the difference between characters that appear the to be the same (i.e. lower case L and the number 1).

If FlowWorks can not recognize the username that was entered, you will receive the message below.

Reset Password Error Screenshot

If you receive this message or don’t receive an email, you will need to reach out to FlowWorks support via email or by phone 206-859-6999 for further assistance.

FlowWorks Exclusive Offer

Private Data Banner

 Data alone may not be sufficient to guarantee better decisions, but better decisions almost always start with data.

FlowWorks is pleased to announce an exclusive offer for our current customers. Now that we have an agreement with Weather Underground, we are able to add their private data sites to your current FlowWorks network. Doing so will help further increase the number of climate stations in your account, without incurring significant capital costs.

To view Weather Underground’s stations in your area, simply go to and type in your desired zip code.

Weather Undergound Example

1. Daily Rain

2. Hourly Rain

3. Humidity

4. Air Pressure

5. Temperature

6. Wind Speed

Exclusive Offer
If you call or email FlowWorks by June 30th, and set up 5 or more sites, the set-up fee will be 25% off the standard pricing of $150 plus the standard monthly fee. If you have any questions or want more information, give us a call 206-859-6999, or email

Weather Underground Private Data NOW Available in FlowWorks

Picture having dozens of environmental data stations available at your fingertips, without incurring significant capital costs. Think about being able to add climate stations to your FlowWorks network without a huge amount of overhead, saving you anywhere from $3,000 to over $50K in equipment costs, installation, telemetry charges, and other expenses. FlowWorks is excited to announce an agreement with Weather Underground, giving our customers the ability to monitor thousands of private climate stations around the world, within their FlowWorks account. With this new private data program, you can fill the gaps in your current weather data for a fraction of the cost. Simply follow this link (, enter your desired postal code and it will show you all the additional sites within your area. Once you locate the additional sites you’re interested in, contact us with the site names and we will be happy to add them into your network.

Public V Private Data

Once in FlowWorks, the data is organized similarly to the other sites in your network, and can be used within all the FlowWorks suite of tools. Allowing you to:

  • Perform comparative analysis, monitoring and alarming on all your sites.
  • Set alarms for extreme or specific events or even null values.
  • Compare the private sites against other data in your network to provide confidence in the decision making process.
  • Create formulas using FACE to transform the data into usable information such as evaporation values, volumes, and simulated runoff.
  • Enhance your Isohyetal mapping results by increasing the resolution and granularity with the added rainfall stations to your current rainfall network.

Whether you currently have 5 or 50 weather stations, we know that we can help fill in the gaps in your data.  If you would like to know more information about additional private data in your area, click here and enter your postal code.  For more information on adding private data sites, email

IDF Analysis Tool Enhancements

FlowWorks can provide you with a quick severity analysis for a storm event by combining Rainfall Intensity (mm/hr), Rainfall Duration (how many hours it rained at that intensity) and Rainfall Frequency (probability of occurrence) to graph an IDF (Intensity-Duration-Frequency) curve.

We are excited to announce some new feature enhancements for the IDF analysis tool, which help expand on its previous capabilities.

  • If a user has more than one IDF table in their database, they can now select which one they want to use for analysis of a storm event. The system continues to default to an associated IDF table but users can see how a storm would be plotted against a different set of IDF values (eg. old, new or different region)
  • We have also added the ability to do Long Duration IDF analysis. If the user provides Long Duration (1 day to 30 days) IDF values, the return period can be determined for days or months of rainfall.
  • User can typically get long duration IDF information from Atmospheric Environment Services (Canada) or NOAA (United States)

For a more detailed explanation of IDF curves from a previous post, click on the following link:

The FlowWorks support team would be happy to walk you through any questions you have about the new features. You can contact them at

IDF Screenshot


The New Jersey Water Environment Association (NJWEA) 2015








The New Jersey Water Environment Association Conference starts a week from today!

May 12th – May 14th

Atlantic City, NJ

Bally’s Atlantic City

Booth number 809

The NJWEA Conference & Exposition is celebrating its 100th anniversary with what is sure to be another high traffic conference. Be sure to stop by the FlowWorks booth to see how we can help manage your environmental data.

Full Conference Info at